Abhishek Hari

Orchestrated 781% volume growth (FY24-25) while maintaining 83%+ CSAT (FY25-26), expanding into three new international markets and achieving 81% CSAT.

Elevated platform rating by 12.5% (73% → 86%) through iterative UX enhancements and feedback cycles, achieving an 85% usability score.

Secured a major US talent aggregator client by architecting a modular framework for scalable enterprise packages, driving end-to-end client engagements and multi-month contract negotiations.

Increased services-page conversions by 27% through product-led growth initiatives, purchase funnel tweaks, and UX optimization.

Launched an AI-powered feedback system for instant technical and soft skills insights, coupled with built-in quality control, and designed InterviewBuddy V2/V3 with a comprehensive roadmap.

Developed comprehensive understanding of the software development lifecycle and technical constraints through direct client collaboration and in-house team coordination.

Delivered critical enhancements, hotfixes, and scheduled feature updates with consistent timely execution, building a strong technical foundation for product management transition.

Ensured quality through systematic shift-left manual and security testing, pushing quality-first deliveries.

Spearheaded 0-to-1 product development, taking the university-incubated food ordering platform from concept to design prototype.

Conducted extensive user research, including interviews with 15+ HoReCa owners and surveys, to define clear customer personas and validate user pain points.

Designed the initial product roadmap, feature sets, and UX flows for a meal comparison platform, demonstrating early-stage product design and vision capabilities.

Made data-informed pivot decisions after validating market challenges and third-party limitations, gaining valuable experience in product-market fit assessment.